Legal
Public offer
The terms on which MONTRA LLC provides participants of the payment system with technological infrastructure services for P2P transactions. Below is the framework of the document: the sections and their order are fixed, the wording is undergoing legal review.
Terms and definitions
Terms are used in the meanings established by the legislation of the Kyrgyz Republic on the payment system, as well as in the meanings given below.
- Partner — a participant of the payment system that has connected the MONTRA infrastructure: a bank, payment organisation, fintech company or digital platform.
- User — an individual initiating a transfer in the partner interface.
- Transaction — the receipt, processing, routing and transmission of financial information about a transfer initiated by a user.
- Settlement participant — a licensed organisation performing the movement of funds in the relevant jurisdiction.
Subject matter
MONTRA provides the partner with services for receiving, processing and issuing financial information (processing, clearing) on payments and settlements of third parties to participants of the payment system. The wording follows the payment system operator licence No. 2069290126.
MONTRA works with information about a transaction: it receives, validates and routes that information and returns a status to the partner. The movement of funds is performed by licensed settlement participants in the relevant jurisdictions.
MONTRA does not open accounts, does not hold user funds and does not transfer money on its own account.
MONTRA is not a bank; it does not take deposits and does not issue electronic money.
Conclusion of the contract and accession
The offer is deemed accepted by the partner from the moment the actions set out in this section are performed.
- The partner submits a request for accession.
- MONTRA reviews the partner, including under anti-money-laundering requirements.
- The partner provides the documents listed in the portal.
- MONTRA may refuse accession without explaining the reasons.
- Following a positive decision, the partner is granted access to the test and then to the production environment.
to be confirmedThe timelines for reviewing the request, verification and technical accession are set in the approved version of the document.
Rights and obligations of the partner
The partner undertakes to:
- identify users in accordance with the requirements of its jurisdiction;
- transmit accurate and complete information about the transaction;
- show the user the transfer amount, the fee and the total to be debited before confirmation;
- comply with the technical requirements of the integration interface;
- keep access keys confidential.
The partner is entitled to: receive transaction statuses and reconciliation data, and to contact support.
Rights and obligations of MONTRA
MONTRA undertakes to:
- receive, process and transmit financial information on transactions;
- deliver the final transaction status to the partner;
- provide reconciliation data;
- monitor the availability of the infrastructure.
MONTRA may suspend or reject a transaction in the cases provided for by law.
Remuneration and settlements
The cost of services is set by the contract. The structure of the pricing and the procedure for changing it are published on a separate page.
to be confirmedRates, the settlement cycle and invoicing arrangements are published once approved.
Anti-money-laundering requirements
The parties comply with the legislation of the Kyrgyz Republic on countering the legalisation (laundering) of criminal proceeds and the financing of terrorism.
MONTRA screens against sanctions lists and takes the measures prescribed by law in respect of suspicious transactions.
Liability of the parties
Each party is liable for failure to perform its obligations in accordance with the legislation of the Kyrgyz Republic.
MONTRA is not liable for the actions of settlement participants, nor for the incompleteness of information transmitted by the partner.
Force majeure
The parties are released from liability for failure to perform obligations due to circumstances beyond their control.
Term and termination
The contract enters into force upon accession and is open-ended unless the parties agree otherwise.
Either party may terminate the contract with prior notice.
to be confirmedThe notice period is set in the approved version of the document.
Changes to the terms
Changes to the terms are published no later than 30 calendar days before they take effect.
Continued use of the services after the changes take effect constitutes acceptance of the new version.
Dispute resolution
Disputes are handled through the claims procedure. A claim is reviewed within 10 business days, extendable once by a further 10 business days where necessary.
If no agreement is reached, the dispute is resolved in accordance with the legislation of the Kyrgyz Republic.
Personal data
The parties comply with the Digital Code of the Kyrgyz Republic when processing personal data.
MONTRA details
- Full legal name
- MONTRA Limited Liability Company
- Registered address
- Kyrgyz Republic, Bishkek, Leninsky district, Liniya 7-ya St., 9
- Tax ID
- 02410202510157
- info@montra.kg
- Call centre
- +996 508 118 111
- Payment organisation licence
- № 3071290126 · ВВ 00087 · 29 January 2026
- Payment system operator licence
- № 2069290126 · ВА 00121 · 29 January 2026
- Issuing authority
- National Bank of the Kyrgyz Republic
to be confirmedBank details, tax ID and contact details are published once confirmed by the holder.