Partner fee
The partner is a participant that has connected the P2P infrastructure. It pays for processing and routing of transactions under the contract. The rate is agreed individually and fixed in that contract, not set by a web page.
Information disclosure
Pricing and fees
This page explains how the pricing is built. Rates are contractual: they are agreed with each partner individually and fixed in the contract.
Why there are no rates on the site
A rate depends on the cost of an operation, and that cost varies with the directions, the volume and the set of services. A single figure here would describe terms no partner actually works on — that is, it would mislead. Rates are therefore fixed in the contract, and this page explains what the pricing consists of and how it changes.
Two different fees
These two are constantly conflated. They are different amounts, charged to different parties and fixed in different documents.
Payer fee
The payer is the individual making the transfer. MONTRA charges them nothing: the sender is served by the licensed participant carrying out the operation, and that participant sets the fee.
The participant discloses the fee before the operation is confirmed: the transfer amount, the fee and the total to be debited are shown as separate lines. If no fee is charged, the interface says so explicitly.
Terms for the P2P infrastructure
Access to the P2P infrastructure is provided to partners under a partnership agreement. The terms depend on the directions being connected, the expected volume and the composition of the services, so there is no single price list. A partner sees their own approved rates in the contract and in the merchant portal.
What the rate depends on
There is no single rate, because the cost of an operation varies. When reviewing a request we look at the following.
- 01
Line of business
Dispute rates, refund rates and regulatory requirements differ across industries. Some lines of business we do not onboard at all.
- 02
Turnover and average ticket
The cost per operation scales differently with volume and with amount: many small payments and few large ones produce different cost structures.
- 03
Set of payment methods
Each method carries its own cost. The list of available methods follows from agreements with participating banks and service owners and is not published until those are signed.
- 04
Share of refunds and disputes
Refunds and chargebacks are separate operations with their own processing cost. The higher their share, the more the service costs to run.
- 05
Settlement cycle
Payout frequency and cut-off time affect the rate. Concrete timings are described in the “Where your money is” section.
What makes up the price of carrying out a transaction
Below are the cost items that make up the price of carrying out a transaction across the industry. Which of them enter the pricing, and at what level, is agreed with each partner in the contract.
Issuer’s remuneration
The share of the organisation that issued the payer’s payment instrument. That organisation performs the authorisation.
Payment system fee
The fee charged by the system through which the operation passed. It follows that system’s rules and is not at the service provider’s discretion.
Participating bank’s remuneration
The share of the settlement participant that moves the funds and credits the recipient.
Payment organisation’s remuneration
MONTRA’s share for processing and routing the transaction, handling financial information, reporting, reconciliation and support.
MONTRA processes and transmits information about the transaction. The movement of funds is executed by licensed participants in the relevant jurisdictions.
Pricing line items
The line items that appear in the pricing. Rates are fixed in the contract: they depend on the directions, the volume and the set of services, so a single figure on a web page would mislead.
| Item | Notes |
|---|---|
| Transaction processing fee | Partner fee, fixed in the contract |
| Payer fee | Shown on the payment form before confirmation |
| Refund | Full or partial refund initiated by the partner |
| Chargeback | Dispute initiated by the payer |
| Settlement with the partner | Depends on the settlement cycle |
| Onboarding and integration | One-off item, where applicable |
| Recurring service charge | Recurring item, where applicable |
| Reserve and holding terms | Procedure and timings are in the contract |
Taxes
Whether taxes are included in the rate, and how invoices are issued, is set out in the contract.
How pricing changes are made
The pricing policy is approved through a formal procedure. Current rates are submitted to the National Bank of the Kyrgyz Republic annually, and the regulator is notified of any change within 10 business days. Changes to terms are published no later than 30 days before they take effect.
This page is therefore not freely editable website content: every change goes through the officer responsible for the pricing policy and triggers a notification to the regulator.
The pricing policy provides open and equal access for payment system participants — Art. 24 of the Law of the Kyrgyz Republic “On the Payment System”.
Where to find the current rates
A partner’s current rates are set out in the contract and available in the merchant portal, which always holds the current revision. Partners are notified of a change no later than 30 days before it takes effect.
What to do next
To work out a rate we need the directions you plan to connect, the expected volume of transactions and the set of services you need. Submit a request and we will ask what is missing.
Submit a requestBusiness types we do not onboard
Division of roles · Public offer · Enquiries, claims and disputes · Licences
MONTRA LLC · Kyrgyz Republic, Bishkek, Leninsky district, Liniya 7-ya St., 9